As various governments around the world gradually remove pandemic-induced restrictions and businesses begin to reopen, there’s a sense that we might be on the verge of returning to the normality we had prior to the pandemic. That is unlikely. This has important implications for marketers trying to build lasting relationships with customers. Granular monitoring of …
Author: Silvan Mifsud
YOU
Today marks the 5th month since I started writing this business blog on the 17th February 2020. I wanted to thank you all. In 5 months I had some 4,400 views which is extremely encouraging, besides the various people that contacted me, to give me positive feedback. I am truly humbled. However I could not …
SPEED
When the coronavirus pandemic erupted, companies had to change. Many business-as-usual approaches to serving customers, working with suppliers, and collaborating with colleagues—or just getting anything done—would have failed. They had to increase the speed of decision making, while improving productivity, using technology and data in new ways and accelerating the scope and scale of innovation. …
Global Consumer Sentiment – Slow Recovery to the Tourism Industry in Malta
The Tourism industry in Malta accounts to around 12.5% of GDP (taking just the direct contribution) with this growing to around 19% (taking the indirect contribution also). When one has a look at the source countries that tourists to Malta arrive from, we see the following for 2019: Origin2019United Kingdom649,624Other511,025Italy392,955France239,140Germany211,546Scandinavia1124,411Spain116,295Poland104,228Belgium70,886Netherlands59,528Ireland53,089USA50,525Australia49,807Switzerland48,954Hungary37,976Austria33,251Total2,753,239Inbound Tourists Arrivals in Malta in …
Continue reading Global Consumer Sentiment – Slow Recovery to the Tourism Industry in Malta
Are you pivoting?
The global economic recession triggered by the Covid-19 shutdown has wreaked havoc on almost all types of businesses . On the background of all this we have been hearing various predictions which all profess the need of a thorough transformation of entire companies. It could well be the case but reality on the ground is …
Consumer Confidence in Malta
EMCS has been researching and tracking consumer confidence in Malta for a good number of years. The Consumer Confidence indicator for Malta as estimated by EMCS is a Harmonized Index as collected in many countries around the world. This report is based on a monthly telephone survey based on 1000 responses from the general population …
Support your Sales team
As the negative business effects of the COVID-19 pandemic are very much amongst us, many sales leaders are faced with a tough choice: drive as many sales as possible today or prepare for the future. Most sales leaders are trying to do both, of course, but the intense pressures they’re feeling as economies around the …
The Psychological Bias
I was recently giving some training on Communication Skills and was explaining how many times we communicate through our psychological bias, which can act as a natural barrier to effective communication. The link between our beliefs and our biases and how these effect the way we communicate has long been studied, with the leader of …
Resilience
In the midst of the Covid-19 crisis, we have become painfully aware of the fragility of many companies. Hence the identified importance for businesses to build their resilience. To be honest, when we come to teaching business management little focus, if any at all, is placed on resilience and the focus is much more on …
Leadership Again?
I believe you would agree with me that we are truly living through a period of a global lack of good leadership. So the least we need is to add to the sorry count of bad leaders. As a business leader, now that we are in some sort of a recovery phase this should provide …
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