Banks – better to love them, than hate them….

After grumbling about the under performance of various employees, many family business owners, often grumble with me about banks. Some grumbling may be justified, especially with regards some fees that seem unjustified. However many family business owners speak to me nostalgically about the days when getting an overdraft or a bank loan was an easy …

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Thank You!

I wanted to thank you, for your presence during the event held for family businesses on Wednesday 1st February. I hope that all of you that attended, found the event as being insightful and inspiring. I am reproducing below the speech I delivered during the presentation of the survey results:- You can consider this as …

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Transforming Family Businesses

Family businesses share two things in common – they come from entrepreneurial roots and have a long-term orientation. However,an increasingly volatile business environment is putting them to the test. Today’s family firms have to deal with multiple challenges in a rapidly changing business landscape. Above all these challenges is the spectre of succession which always …

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Customer Priorities ARE Changing

Customers' priorities are changing...fast. This means that businesses need to identify new and different strategies that can help it navigate their customers’ shifting priorities. Global research is indicating various trends as to how customers are likely to be shifting their priorities, I will list some of them below:- More and more customers are interested on …

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