Customer Priorities ARE Changing

Customers' priorities are changing...fast. This means that businesses need to identify new and different strategies that can help it navigate their customers’ shifting priorities. Global research is indicating various trends as to how customers are likely to be shifting their priorities, I will list some of them below:- More and more customers are interested on …

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The First Step is Good Governance

All the changes, shaping up, adaptations, improvements that need to happen in a family business or SME, need to rely on good governance to stand a chance of actually happening and being done right. There are those who believe that in small businesses or in family business, governance can be formal or informal. The reasoning …

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New Year Resolution – Adopt a Leader’s Mindset

I constantly see business leaders fire fighting and way too busy to dedicate time to important matters - like learning and development, business strategic planning, budgeting, reviewing their business model or succession planning. Finding the time is so hard for many business leaders. With looming deadlines, daily tasks and urgent meetings all the rest can …

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