The learn-it-all does better than the know-it-all

I shall be borrowing a quote from Satya Nadella, CEO of Microsoft, with regards today's article. If one is to find a silver lining for the COVID-19 crisis, this has been the speed at which various businesses have learnt to manage better and achieve greater quality and cost control. A wartime mindset—defined by decisive crisis …

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Empowerment

In my experience in dealing with various businesses, I often meet business leaders who are either a helicopter boss or worse still a micromanager. They are hands-on and controlling and overrule an employee’s decision if they don’t like it, but, these two archetypes do differ in their tolerance for failure. Helicopter bosses tend to manage …

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WAR

Some Business Leaders and CEOs are still failing to understand that the crisis facing their business is tantamount to a country facing a WAR. Just like in a WAR, information is changing daily, solutions are unclear and supplies are often limited. So where can today’s business leaders facing multiple crises at the same time turn …

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Marketing

As various governments around the world gradually remove pandemic-induced restrictions and businesses begin to reopen, there’s a sense that we might be on the verge of returning to the normality we had prior to the pandemic. That is unlikely. This has important implications for marketers trying to build lasting relationships with customers. Granular monitoring of …

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YOU

Today marks the 5th month since I started writing this business blog on the 17th February 2020. I wanted to thank you all. In 5 months I had some 4,400 views which is extremely encouraging, besides the various people that contacted me, to give me positive feedback. I am truly humbled. However I could not …

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SPEED

When the coronavirus pandemic erupted, companies had to change. Many business-as-usual approaches to serving customers, working with suppliers, and collaborating with colleagues—or just getting anything done—would have failed. They had to increase the speed of decision making, while improving productivity, using technology and data in new ways and accelerating the scope and scale of innovation. …

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Global Consumer Sentiment – Slow Recovery to the Tourism Industry in Malta

The Tourism industry in Malta accounts to around 12.5% of GDP (taking just the direct contribution) with this growing to around 19% (taking the indirect contribution also). When one has a look at the source countries that tourists to Malta arrive from, we see the following for 2019: Origin2019United Kingdom649,624Other511,025Italy392,955France239,140Germany211,546Scandinavia1124,411Spain116,295Poland104,228Belgium70,886Netherlands59,528Ireland53,089USA50,525Australia49,807Switzerland48,954Hungary37,976Austria33,251Total2,753,239Inbound Tourists Arrivals in Malta in …

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